Membership Engagement Manager

Personal Qualities We Value
Creative: Brings fresh ideas and thinks both visually and conceptually
Collaborative: Enjoys teamwork, welcomes feedback, and thrives in partnership
Detail-Oriented: Maintains high standards for polish and professionalism
Mission-Driven: Aligned with our purpose and excited to help tell our story
Proactive: Solution-oriented approach with a "make it happen" mindset

Membership Strategy and Support (50%)
• Establish with clergy, staff and board the membership goals for the synagogue;
• Develop a comprehensive engagement strategy with clergy, program director and executive director with an eye toward member engagement and retention
• Develop and implement data tracking system to analyze engagement trends
• Serve as primary contact for membership inquiries and ongoing member support
• Support new member onboarding processes
• Provide administrative support for member services and inquiries
• Maintain the membership database and support the annual membership renewal process

Hospitality, Lifecycle and Pastoral Support (25%)
• Serve as staff liaison to Hospitality and Punim/Greeters to coordinate these efforts in conjunction with other synagogue programming and activities (e.g. simchas, recruitment events, etc.);
• Lead lifecycle support in conjunction with Hesed committee and hesed functions taken on by the synagogue; shiva minyan leaders, related lifecycle functions.
• Coordinate with lifecycle committee and track Yahrzeits/Shloshim, keeping clergy informed of key dates
• Assign Shabbat and Holiday Honors in collaboration with clergy
• Serve as Liaison to Torah Reading Volunteer and Gabbay – ensure there are readers for shabbat and holidays, keep Gabbay informed of key issues, etc.
• [Responsible for the parts of the weekly bulletin that relate to these functions]

Development (15%)
• Assist ED and VP-Development as it relates to engagement – especially donor stewardship support

Other (10%)
• Assist with High Holiday preparation and execution
• Support special services and community programming as needed
• Serve as back up for website updates

What We Offer
Opportunity to make a meaningful impact in Jewish communal life
Collaborative and supportive work environment
Professional development opportunities
Health insurance (85% employee premium paid by employer after 30-day waiting period through CareFirst)
Paid time off
Short and long-term disability and life insurance
403(b) retirement savings with employer contributions after one full year
Full synagogue membership benefits
Early office closure on Fridays
Supportive, inclusive work environment committed to DEI values

Our Commitment to Inclusion
While identifying as Jewish is not necessary, an understanding of Judaism and Jewish culture is very helpful. Adat Shalom does not discriminate based on race, ethnicity, or religion when hiring. We especially encourage applications from LGBTQ+, Black, Latinx, and people with disabilities. We acknowledge there is no perfect candidate and encourage you to apply even if you don't meet every requirement listed.